Certificate III in Business Administration

Course Code :: BSB30415

Course Description

This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgment

Delivery Modes

 Delivery for this course is available in multiple modes. Our preferred and most popular deliver mode:

Virtual Classroom: every 3 weeks, 3 hour classes with a trainer and other learners. Log into the virtual classroom platform.

Classroom: weekly or fortnightly classes held in our offices.

Traineeships: trainees will undertake either of the above options, in addition to 4 workplace visits within a 12 month period.

 *In specific cases, other tailored options may be available.

Access and Equity

Integrity Business College encourages participants who have disabilities to apply.

Course Information
Who Should Attend?

Existing or potential administration staff who aspire to develops skills in the business and administration industry.

Course Outcomes

Individuals with this qualification would be able to work in a broad range of office roles and may provide technical advice and support to a team.

For more in-depth information please see the Business Service Job Pathways Chart.

Entry Requirements

There are no entry requirements for this qualification but participants are subjected to a pre-training review to confirm suitability.

Employability Skills

There are no entry requirements for this qualification but participants are subjected to a pre-training review to confirm suitability.


Assessment is ongoing during the program and includes undertaking workplace specific activities. The assessments consist of Q&A, project, practicals, and observations. This is completed partially within the classroom with an expectation of approximately additional 3 hours per week of self-paced study.

Core Units
  • BSBWHS201 – Contribute to health and safety of self and others
  • BSBITU307 – Develop keyboarding speed and accuracy
Elective Units
  • BSBITU313 – Design and produce text documents
  • BSBCUS301 – Deliver and monitor a service to customers
  • BSBITU314 – Produce spreadsheets
  • BSBWOR301 – Organise personal work priorities and development
  • BSBADM302 – Produce text from notes
  • BSBFLM303 – Contribute to Effective Workplace Relationships
  • BSBDIV301 – Work Effectively with Diversity
  • BSBFLM312 – Contribute to team effectiveness
  • BSBINM302 – Utilise a Knowledge management system
  • BSBITU306 – Design and produce business documents
  • ICTICT203 – Operate Application Software Packages
Recognition of Prior Learning or Current Competencies (RPL/RCC)

Many individuals may already be competent in one or more of the units of competency. RPL and RCC is available for each unit of competency based on relevant workplace experience, formal training or other expertise. Recognition will involve submission of your evidence in the form of a portfolio.

Information Brochure

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Course Durations


Student Fees

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